Terms of Use

By using the Platform, you confirm that:

• You are legally authorized to submit the verification request
• The information and documents provided are true, accurate, and complete
• You possess the legal authority to share submitted documents and personal information
• You will not use the Platform for unlawful, fraudulent, misleading, or unauthorized purposes

Users are responsible for maintaining the confidentiality of:

• Login credentials
• OTPs and authentication information
• Account access details
• Uploaded documentation

You are solely responsible for activities conducted under your account.

Validate Group provides primary source verification and screening services on behalf of clients, regulatory authorities, employers, educational institutions, licensing bodies, and other authorized organizations.

Verification activities may include:

• Educational qualification verification
• Degree and diploma authentication
• Employment confirmation

Validate Group may contact educational institutions, employers, licensing authorities, government bodies, or third-party sources for verification purposes.

Submission of an application does not guarantee:

• Approval of a visa, license, or employment application
• Acceptance by a regulatory authority or institution
• Completion timelines
• Positive verification outcomes

Users may be required to create an account to access certain Services.

You agree to:

• Provide current and accurate information
• Update information when changes occur
• Upload authentic documentation
• Cooperate with verification requests and follow-up requirements

Validate Group may reject or suspend applications where:

• Required information is incomplete
• Documents are illegible or invalid
• Fraud indicators are identified
• Regulatory or compliance concerns arise

We reserve the right to request additional documentation or clarification at any stage of the verification process.

By submitting an application through the Platform, you authorize Validate Group and its authorized representatives, affiliates, agents, and verification partners to:

• Verify submitted information and documentation
• Contact relevant institutions and organizations
• Obtain records and verification responses
• Process and transfer personal information for verification purposes
• Share verification outcomes with authorized clients and stakeholders

You acknowledge that:

• Electronic consent methods shall constitute legally binding authorization
• Verification may require international communication and data transfer
• Certain services cannot be completed without required consent and authorization

All verification activities are conducted in accordance with applicable legal, regulatory, operational, and compliance requirements.

Estimated processing timelines are indicative only and may vary depending on:

• Institutional response times
• Public holidays
• Country-specific procedures
• Regulatory reviews
• Third-party delays
• Document complexity
• Additional verification requirements

Validate Group shall not be liable for delays arising from:

• External institutions
• Government agencies
• Technical disruptions
• Incomplete submissions
• Force majeure events
• Third-party system failures

Validate Group processes personal information in accordance with applicable data protection and privacy requirements.

By using the Platform, you acknowledge and agree that:

• Personal information may be collected, stored, processed, analyzed, transferred, and disclosed for verification and compliance purposes
• Information may be shared with authorized institutions, regulators, employers, and verification sources
• Data may be processed across jurisdictions where necessary for verification activities

Additional details regarding data handling practices are available in the Validate Group Privacy Policy and Cookie Policy.

All intellectual property rights relating to the Platform, website, software, branding, text, graphics, logos, workflows, content, reports, and associated materials remain the exclusive property of Validate Group or its licensors.

Users may not:

• Copy or reproduce Platform content
• Reverse engineer systems or software
• Use branding without authorization
• Distribute proprietary material
• Exploit Platform content for commercial purposes without written approval

Users agree not to:

• Submit fraudulent or altered documents
• Upload malicious software or harmful content
• Attempt unauthorized system access
• Interfere with Platform operations
• Use automated extraction tools or bots
• Circumvent security controls
• Impersonate another individual or entity

Validate Group reserves the right to investigate suspected misuse and cooperate with law enforcement or regulatory authorities where required.

The Platform may contain links to third-party websites, portals, institutions, or service providers.

Validate Group:

• Does not control third-party content or policies
• Does not guarantee availability or accuracy of external platforms
• Is not responsible for third-party security, privacy, or operational practices

Users access external websites and services at their own risk.

The Platform and Services are provided on an “as available” and “as is” basis.

To the maximum extent permitted by law, Validate Group disclaims warranties relating to:

• Continuous availability of Services
• Accuracy or completeness of third-party information
• Compatibility with all systems or devices
• Error-free or uninterrupted operation
• Outcomes of visa, licensing, employment, or regulatory applications

Nothing in these Terms excludes rights that cannot legally be excluded under applicable law.

To the fullest extent permitted under applicable law, Validate Group shall not be liable for:

• Indirect or consequential losses
• Delays caused by third parties
• Institutional non-responsiveness
• Rejection of applications by regulators or employers
• Loss of opportunities, employment, licenses, or immigration status
• Technical disruptions or system downtime
• Unauthorized access caused by user negligence

Validate Group may suspend or terminate access to the Platform or Services where:

• Terms are violated
• Fraudulent activity is suspected
• False information is submitted
• Security risks are identified
• Required compliance obligations are not met

Termination may occur without prior notice where necessary to protect operational integrity, compliance obligations, or security interests.

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Dubai.

Validate Group reserves the right to amend or update these Terms at any time.

Updated versions will be published on the Platform together with the revised effective date.

Continued use of the Platform following publication of revised Terms constitutes acceptance of the updated Terms.

For inquiries regarding these Terms & Conditions or Validate Group Services, please contact: