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Have questions or need support? Our team is here to help. Whether you’re seeking
customized due diligence solutions, background screening services, or simply want to learn
more about how Validate Group can support your business — we’d love to hear from you

Our Accreditations and Affiliations

At Validate Group, our affiliations with leading industry bodies reflect our commitment to excellence, integrity, and global growth.

Frequently Asked Questions (FAQs)

Welcome to Validate Group’s FAQ section. We understand that navigating the complexities of background screening can raise many questions. Here, we address common inquiries to provide clarity and demonstrate our commitment to transparency and excellence. If your question isn’t answered here, please don’t hesitate to Contact Us directly.
Background screening is the process of verifying a candidate's or individual's professional, educational, financial, or criminal history to ensure accuracy, assess potential risks, and safeguard your organization's assets, reputation, and existing employees. It is crucial for making informed hiring decisions, complying with regulations, preventing fraud, and fostering a secure and trustworthy environment within your company.
Any organization or individual needing to verify credentials, assess risk, or ensure compliance can benefit. This includes HR departments, recruiters, legal firms, financial institutions, government entities, real estate agencies, educational institutions, and even individuals requiring personal verification.

Professional background screening significantly mitigates risks such as:
• Misrepresentation: Unqualified candidates falsifying credentials.
• Workplace Violence & Theft: Identifying individuals with relevant criminal histories.
• Fraud & Embezzlement: Uncovering financial misconduct or adverse credit history.
• Reputational Damage: Avoiding association with individuals who have a problematic past.
• Non-Compliance: Ensuring adherence to industry-specific regulations and local laws.
• Insider Threats: Protecting sensitive data and intellectual property.

Validate Group offers a comprehensive suite of screening services tailored to various industry needs, including but not limited to:

  • Education Verification: Confirming academic degrees, diplomas, and certifications.
  • Employment Verification: Validating past employment dates, roles, and reasons for leaving.
  • Criminal Record Checks: Searching for felony, misdemeanor, or other criminal convictions.
  • Credit & Financial Checks: Assessing financial stability and responsibility (where legally permissible).
  • Reference Checks: Gaining insights from professional references.
  • Identity & Document Verification: Authenticating identity documents and passports.
  • Regulatory & Sanctions Checks: Screening against global watchlists, sanctions lists, and regulatory databases.
  • Media & Adverse Media Checks: Identifying any negative public media mentions.
  • Professional License Verification: Confirming active and valid professional licenses.
  • Drug & Health Screening: Facilitating checks for substance abuse or medical fitness (where applicable).

We adhere to rigorous quality control measures and leverage a multi-layered verification approach. This includes direct contact with primary sources (universities, employers), utilizing reputable databases, employing advanced technology, and conducting thorough cross-referencing. Our team of experienced analysts meticulously reviews all data points before finalizing a report, ensuring the highest standards of accuracy and reliability.

Turnaround times vary depending on the type and scope of checks required, the responsiveness of third-party sources (e.g., educational institutions, past employers), and the specific country involved. We strive for efficiency and will provide an estimated turnaround time for your specific package during the proposal phase. We also offer expedited services for urgent requirements.

Starting with Validate Group is simple. You can:

  • Request a Quote through our website form.
  • Contact Us directly via phone or email.
  • Existing clients can submit requests through our secure Client Portal. Our team will then guide you through the process, from service selection to candidate consent.

No, Validate Group caters to businesses of all sizes, from SMEs to large enterprises. We offer flexible solutions that can be scaled to meet your specific needs, whether you have a single candidate or ongoing high-volume screening requirements.

Compliance, Data Security & Confidentiality

Absolutely. Validate Group operates in strict adherence to all relevant UAE laws and regulations, including those pertaining to data privacy and employment. We also maintain compliance with international best practices and data protection standards such as UAE Data Compliance (NESA), GDPR & ISO-27001 etc. to ensure that all screening activities are conducted legally, ethically, and with utmost respect for individual rights and privacy.

Data security and confidentiality are paramount at Validate Group. We employ robust, multi-layered security protocols, including:

  • Secure Client Portal: Encrypted access for all data submissions and report retrievals.
  • Data Encryption: All sensitive data is encrypted both in transit and at rest.
  • Access Controls: Strict internal policies and procedures limit access to data only to authorized personnel.
  • Regular Security Audits: Continuous monitoring and auditing of our systems for vulnerabilities.
  • Compliance with Standards: Adherence to industry-leading data security standards. Your data, and that of your candidates, is treated with the highest level of care and protection.

Yes, obtaining explicit, informed consent from the candidate or subject is a fundamental requirement for conducting background checks, both ethically and legally. Validate Group provides clear consent forms and ensures that all necessary consents are obtained before initiating any checks.

In the event of discrepancies or adverse findings, Validate Group reports the factual information uncovered during the screening process. We adhere strictly to applicable laws and best practices, including providing candidates with an opportunity to review and dispute any information (known as "adverse action" or "right of review" procedures, where legally mandated). We do not interpret or advise on the information; our role is to provide verified data for your informed decision-making.

Getting Started with Validate Group

With our deep understanding of the UAE's unique regulatory landscape, cultural nuances, and business environment, Validate Group provides localized expertise that ensures your screening processes are compliant, efficient, and effective within the region. We have established networks and processes specifically designed to navigate local challenges and deliver accurate results for businesses operating in Dubai, Abu Dhabi, and across the Emirates.

Absolutely. We understand that different industries and roles have unique risk profiles and compliance requirements. Validate Group excels in creating bespoke screening packages tailored to your specific industry (e.g., finance, healthcare, aviation, education) and the particular requirements of individual positions within your organization.

To receive a detailed, customized quote, please fill out our online quote request form or call us directly. Our team will discuss your specific screening needs, candidate volume, and desired turnaround times to provide a transparent and competitive pricing structure.

Yes, we provide cost-effective bulk screening packages for high-volume hiring or vendor onboarding. Please reach out to our business team for special pricing and packages.

Yes. We provide real-time tracking and periodic updates through our client dashboard or via email, ensuring you are always informed of the progress.

We provide both domestic and international verifications. Whether your candidate is based in the UAE, Asia, Europe, North America, or any other region, we have a global network of trusted sources to conduct international checks.

Our background check process involves collecting candidate information, verifying credentials, and providing detailed reports to clients.

We require candidates to provide accurate and complete identity information, including name, address, date of birth, and Social Security Number (SSN) or equivalent.

Yes, candidates have the right to request a copy of their background check report.

The cost of a background check varies depending on the type and complexity of the search, as well as the client's specific requirements.

Please contact us for more information on payment options and pricing.

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